Business Continuity Policy

Business continuity plan

We promise reliable service at all times through secure systems, remote access, and trusted partners.

Service Continuity Policy

A Business Continuity Plan ensures that essential services continue during unexpected events—especially natural disasters like hurricanes, which are common in Puerto Rico. At Coquí, we’re prepared to operate remotely with secure digital tools and a trusted network of partners. This allows us to provide support and peace of mind to our clients, even in challenging conditions.

Emergency Contact Information

Office Hours (9 AM – 5 PM):
📞 Call us at: +1 (787) 421-7643

After Hours:
📲 Send us a WhatsApp message: WhatsApp Chat

🛡️ How We Ensure Service Continuity

At Coquí Destination & Relocation Services, we understand that smooth transitions matter—especially during times of uncertainty. That’s why we have a business continuity plan in place to ensure that your relocation support remains uninterrupted, even in the event of power outages, natural disasters, or unexpected disruptions.

Our operations are designed to be flexible and resilient. With secure, cloud-based tools and a remote-first service model, we can continue serving clients across Puerto Rico without relying on a fixed office location. We maintain strong relationships with a network of trusted vendors to provide immediate alternatives if any partner is unavailable.

Communication is central to our approach. In the event of a disruption, we keep clients informed through email, phone, and WhatsApp, ensuring real-time updates and continuous support. You can count on us to deliver dependable service, no matter the circumstances.

Emergency Contact Information

Exclusive for Coquí Clients

In moments of crisis, the last thing you want is to be scrambling for emergency numbers or essential links. 🌪️🌊 At Coquí Destination and Relocation Services, we understand that safety and preparedness are everything — especially on an island with an active hurricane season.

That’s why, as part of our commitment to continuity of service, we provide our clients with an exclusive, verified, and updated list of essential contacts to handle any situation: police, emergency medical services, disaster response, electricity, water, landslides, solar energy, and more.

🔐 This valuable tool is not publicly available. It’s reserved exclusively for those who trust us to guide their transitions with confidence and clarity.

💼 This resource is part of our value proposition as a relocation service:

  • 🌴 Local trust
  • 🛟 Proactive support
  • 📲 Direct and strategic access

 

If you’d like to learn more about working with us or adding this benefit to your service plan, book a consultation here:

👉 https://calendly.com/coquidr

📌 And remember, in Puerto Rico, having timely information can make all the difference.

Weather

Ada Monzón – Puerto Rico’s Leading Meteorologist

YouTube Channel
Facebook Page

Ada Monzón is Puerto Rico’s first certified broadcast meteorologist and a prominent voice in local weather reporting. She provides daily forecasts, hurricane updates, and educational content tailored to island residents.

Local TV Weather Channels in Puerto Rico

Spanish-Language Weather Outlets

  • Weather News P.R.
    Facebook
    Offers real-time weather updates, storm alerts, and user-submitted photos and videos.
  • Noticentro por WAPA
    Facebook
    Provides comprehensive weather coverage, including tropical updates and heat advisories.
  • Telemundo Puerto Rico
    Facebook
    Features weather forecasts, tropical wave alerts, and ocean conditions.
  • Univision Puerto Rico
    Facebook
    Delivers weather news, including wind advisories and seasonal forecasts.

English-Language Weather Outlets

  • The Weather Channel
    YouTube
    Provides national and international weather updates, including hurricane tracking.
  • AccuWeather
    YouTube
    Offers detailed forecasts, severe weather alerts, and climate news.
  • National Weather Service San Juan
    Facebook
    Publishes official weather warnings, radar images, and emergency alerts for Puerto Rico.