Departure Services
"Choose Coquí and move with ease"
Depart with Peace of Mind
Leaving doesn’t have to be overwhelming. Our Home Departure Services handle the logistics—from closing accounts and coordinating move-out details to tying up loose ends—so you can focus on your next chapter with confidence and calm.
We close the Chapter for you!
Schedule a meeting with Coquí to discuss your departure needs, timeline, and specific requirements. We’ll assess your situation and create a customized plan to ensure a smooth transition.
Assessment and planning
Coquí will evaluate your current property, noting any tasks needed before leaving, such as repairs, cleaning, or maintenance, and outline a comprehensive departure strategy, including scheduling packing and moving services.
Coordinating Logistics
We will manage all logistics for packing, moving, and transporting your belongings to your new destination, working with trusted movers and ensuring your items are handled with care.
Disconnecting services
Coquí will assist in managing the disconnection of utilities (water, electricity, internet) and any other services tied to the property, ensuring everything is wrapped up before your departure.
Walkthrough Cleaning
We’ll organize a professional cleaning service and conduct a final walkthrough to make sure the property is left in excellent condition and complies with the lease or sale agreement requirements.
Documentation and handover
Coquí will assist you with preparing and submitting any required paperwork, such as lease termination notices or final inspections, and ensure the handover process to the landlord or new owner is seamless.
Settling in is fun!
The process starts here
1
Closing utility accounts and services
2
Ending lease or selling your home
3
Coordinating clean-up and move-out
Leave Smart: Questions & Answers
What steps do I need to take to terminate my lease properly?
- Documentation: Provide valid ID (passport or foreign license), proof of residency, and a social security number.
- Testing: Depending on the country of origin, you may need to take a written, vision, or driving test.
- Residency requirements: Generally, you must be a resident of Puerto Rico for at least 30 days before applying.
- Process: Visit a local Department of Transportation office to submit documents and pay the applicable fees.
How do I prepare the property for return to the owner?
Clean the property thoroughly, make any necessary repairs, and remove all personal belongings. You may also want to schedule a professional cleaning to meet the landlord’s return condition requirements.
What is the process for recovering my security deposit?
After the final walkthrough, the landlord will assess any damages or needed repairs. If the property is in good condition, your security deposit should be returned within a time frame specified by Puerto Rican law or the lease agreement.
How do I handle utilities and services during the move-out process?
Notify utility providers (electricity, water, internet) of your move and schedule disconnections for your final day in the property. Make sure to pay any outstanding balances and obtain receipts for reference.
